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National Conference 2016

2 Days National Conference on The Pursuit of Business Excellence: Practices in Managing Men, Material, Money, Machines and Methods was organized at SMS Lucknow on 27th -28th February, 2016


Inaugural session was started with the blessings of Mata Saraswati with lightening of lamp and Saraswati Vanadana. The dignitaries took the dias – Mr. R.K. Sharan (Regional Director PHD Chamber of Commerce), Mr. Sanjay Gupta (Senior VP, India and Mea HCL Technologies Limited), Dr. C.M. Dwivedi (Director on Board, Datamatics), Mr. Sharad Singh (CEO and Secretary SMS, Lucknow) , Mr. Barttanu Kumar Das (HR, Blue Dart Express Limited), Prof. (Dr.) Manoj Mehrotra (Director, SMS, Lucknow). The start was made by the welcome note of Dr. Manoj Mehrotra.

Dr. Mehrotra made its welcome mark by introducing the conference theme and motive. He also made a count on recognition of School of Management Sciences, Lucknow. As a HR Personnel Mr. Barttanu Kumar Das represented the HR wing of management by emphasizing that men are the base by which rest of the Ms can be utilized at the maximum. He also gave the importance of leadership qualities and other important personality traits of personnel in an organization for excellence.

Mr. R.K. Sharan introduced each and every M for achieving business excellence by discussing the intricacies of them. Mr. Sharad Singh, CEO and Secretary School of Management Sciences, Lucknow marked the various benchmarks of the college in terms of awards, accolades and recognition. He also extended the importance and motives of the conference.

High Energy in themselves as well as transfer of energy to others in team, good execution of all processes are the important buzzes for business excellence as said by the Director@Datamatics, Dr. C.M. Dwivedi.

Mr. Sanjay Gupta as a pioneer of turning UP to “futuristic UP” anticipated the growth of state and journey of HCL in the state. He emphasized the importance of introspection by saying that ninety percent of the development of an individual is done by himself the motive and importance of institute lies in the way of teaching and overall environment.

“Try to learn new things, learn new things from competitors, teachers then nobody could stop you from growing. Now the government is also with you and there is immense potential in our state also of jobs and obviously growth.” These are the words Mr. Yasir Shah at the conference at the gurukul called the School of Management Sciences, Lucknow.

Prof. (Dr.) B.R.Singh extended thanks to all on the dais and all present. At the end he emphasized on the environmental issues prevailing in the modern day world. The session also included unveiling of the conference souvenir.


 Technical Session I – Conference @School of Management Sciences, Lucknow

Technical session one of the two day national seminar was illuminated by the presence of Mr. Aditya Vidya Sagar (President – Project, Smile Park Industries, Limited), Mr. Pradeep Tandon (President, Business Development Lalitpur Power Generation Co. Ltd.) , Mr. Chandra veer Singh (Ex. VP Tata Daewoo and Tata Motors), Mr. Kumar Lalit (GM-Head HR, IR and Admin, Tata Motors, Lucknow) Mr. Ashish Jehurkar ( Head HR, Power Products and Business Solutions Sterlite Technologies Ltd. ) on the dais.

Mr. Pradeep Tandon started his speech by saying that business excellence is not only the systematic use of quality management principles and tools in business management, with the goal of improving performance based on the principles of customer focus, stakeholder value, and process management but actually it is a quality system for achieving superior business results, improving processes that actually leads to excellence. In addition to this he deliberated valuable suggestions for achieving excellence.

Mr. Kumar Lalit deliberated on excellence with special reference to Tata Motors. Like, he said that Tata motors have a concept of self directed teams with 12 to 15 workmen who have sunrise meetings not only for safety but also for day plan. In fact they related all 5Ms with safety, delivery, quality, and cost for excellence. In fact Tata has devised a SDT maturity model.

According to Mr. Ashish Jehurkar, employee engagement literally means emotionally attached, enthusiastic, committed, confident and work above and beyond employee. He also discussed the novel concept of GPW i.e. Great Place to Work. He buzzed by saying that challenge the norm if you want to get success. Engaged workforce means reduced absenteeism, increase retention, productivity and profitability.

Mr. Aditya Vidya Sagar emphasized on the excellence of mind of a man and usage of time with maximum efficiency.


Technical session II @ Conference, School of Management Sciences, Lucknow

The session was blessed by the aura of Mr. R. K. Mishra (Asstt. Director (H), Central Region Office of Development Commissioners Handicrafts,. GOI), Prof. M.A. Usmani (Ex-Principal ICCMRT, Lucknow), Dr. Saritprava Das (Associate Dean-ITM, Business School Mumbai)

Prof. M.A. Usmani defined the word very beautifully as JUNOON as the key to sustainable growth. He deliberated excellence as a word that cannot be periphered by any means.

Dr. Saritprava Das took the pedagogy to talk in terms of stories. In addition to this she also blessed suggestions for sustainable excellence in organizations. She deliberated the importance of satisfied employee which in term leads to satisfied customer for the overall sustainable growth of organization.

“There is no other way of success other than learning. Everybody dreams. Learn and Fulfill your Dreams.” These are the words of Mr. R.K. Mishra who is looking after dreams of people who idolize hand made crafts. The down to earth attitude and relatedness with common man made this deliberation a very special one. Mr. Mishra extended the actual meaning of excellence in simple words and examples.

Various authors from different colleges presented their researches at the conference in School of Management Sciences, Lucknow on diverse issues like, emotional intelligence, customer loyalty etc.


 Second Day@Conference, School of Management Sciences, Lucknow

Second day started with welcome of the dignitaries Prof. Vijay Dutta (Professor in Management), Virag Jain (Founder Red Wood Consulting), Mr. Arvind Mishra (Freelance Corporate Trainer). Its basically a day of streamlined flow of knowledge perfectly blended with experience and thoughts.

Prof. Vijay Dutta started with his spring of thoughts by expressing men as the most important and base of rest of Ms. They are men who manage all resource. For money he said, money should be arranged ethically then used at correct time, for correct people, for correct strategy. Strategy should be short simple, strength and sincerity. He summed by saying that excellence can be achieved through Charity, Clarity, Integrity.

He also shared his motto as, do not take shortcuts and have strong back. He collected special applause from the student lobby by saying that only study or only work is not good for life instead play holds equal importance.

Virag Jain discussed important traits of business like creativity, specialized knowledge and skills. On discussing the human capital he stated that 25 % workforce of world labor force comes from India. Adding to this he said that UP will be the major supplier of the workforce. Stage is set for up for economic transformation, in fact Lucknow is well poised for setting up industries..

Mr. Arvind Mishra generously complimented management of School of Management Sciences, Lucknow for gathering together young, experience and veterans under one roof for discussion of conference topic. Starting his thoughts he took the case study of Taj for discussing men that it is the people or employees of Taj that were saving others at the time of attack. This is why men are the most important resource. He iterated that people from UP are more hardworking in comparison to others as others get popularized by virtue of their exposure.

Another very interesting case discussed for excellence is of three idiots which says that chase excellence, success will follow.

He concluded by saying a quote emphasizing perception – Nazar ko badlo nazare badal jaenge, soch ko badlo sitare sawar jaenge, kashti ko badalne ki zarurat nai, dishao ko badlo, kinare sawar jaenge

First Technical Session of Day Two of Conference was chaired by Prof. Vijay Dutta (Professor in Management) who coordinated various presentations. The presenters are from different streams of management like Men, Money, Material, Machines and Methods. Enthusiasm, energy was really remarkable in the conference. In fact, presenters belonged to various institutes like educational, LMA, AKW etc.

Mr. Virag Jain discussed important traits of business like creativity, specialized knowledge and skills. On discussing the human capital he stated that 25 % workforce of world labor force comes from India. Adding to this he said that UP will be the major supplier of the workforce. Stage is set for up for economic transformation, in fact Lucknow is well poised for setting up industries..

Mr. Arvind Mishra generously complimented management of School of Management Sciences, Lucknow for gathering together young, experience and veterans under one roof for discussion of conference topic. Starting his thoughts he took the case study of Taj for discussing men that it is the people or employees of Taj that were saving others at the time of attack. This is why men are the most important resource. He iterated that people from UP are more hardworking in comparison to others as others get popularized by virtue of their exposure.

Another very interesting case discussed for excellence is of three idiots which says that chase excellence, success will follow.

He concluded by saying a quote emphasizing perception – Nazar ko badlo nazare badal jaenge, soch ko badlo sitare sawar jaenge, kashti ko badalne ki zarurat nai, dishao ko badlo, kinare sawar jaenge

First Technical Session of Day Two of Conference @ School of Management Sciences, Lucknow
The session chair was Prof. Vijay Dutta (Professor in Management) who coordinated various presentations. The presenters are from different streams of management like Men, Money, Material, Machines and Methods. Enthusiasm, energy was really remarkable in the conference. In fact, presenters belonged to various institutes like educational, LMA, AKW etc.

Valedictory of Conference @ School of Management Sciences, Lucknow
Valedictory of the two day national conference was marked with the presence of Mr. R.K. Sharan (Regional Director, UP, Bihar and Jharkhand, PHD CCI), Prof. Sushil Kumar (Dean Academics, IIM, Lucknow, Padma Shree Runa Bannerjee (Founder SEWA, Lucknow), Prof. Ajit Prasad (Director, IIM, Lucknow), Mr. A.K. Mathur (VP and Executive Director LMA). The session proclaimed its start by the quote “Safalta chal k nai ati hume us tak chalna padhta hai”.

Prof. (Dr.) Manoj Mehrotra started his session with welcome note of Dr. Mehrotra to the Chief Guest (Mr. Ajit Prasad), Guest of Honor (Padma Shree Runa Bannerjee), paper presenters and all present. He wished maximum takeaways. The session was co-hosted by Mr. R.K. Sharan. Mr. Sharan started his session by emphasizing the importance of young generation in the development of economy.
Prof. Sushil Kumar extended excellence as a variable that has no finishing line. He discussed case studies of Mc. Donalds, Swiss Knife etc. He also deliberated on the business model of Microsoft.

Mr. A.K. Mathur deliberated the term of ‘Affordable Excellence” and suggested to move forward Jugaad. Mr. Mathur was generous to extend various examples on business excellence like Tata. He also added the fact that Indian products are competing with global brands with high affordability.

He added that ‘Indian genes are special as they innovate very well’. He concluded by the quote “path with has no obstacles does not lead anywhere”.

Padma Shree Runa Bannerjee started humbly by saying that, “I’m not a speaker, I’m a doer”. She added that passion/junoon is mandatory for all for doing anything in life.

Prof. Ajit exampled the country of Japan to explain the importance of management with men, material, machine, money and method.

Conference proceedings also included the accolades for best paper awards. The first prize was won by Dr. R. C. Gupta, Professor, Department of Commerce, Maharani Laxmi Bai Government College of Excellence, Gwalior, Vinay Gupta, Assistant Professor, School of Business, ITM University, Gwalior, Sunil Kumar, Assistant Professor, School of Business, ITM University, Gwalior for paper titled A Comparison of Dividend Policy of Indian Public Sector Banks and Private Sector Banks.

Second prize was won by Dr. Himanshu Rastogi, Associate Professor, Amity Business School, Lucknow, Samarth Pande, Assistant Professor, Amity Business School, Lucknow for the paper titled, Financial Inclusion: A Path towards National Prosperity.

Third prize was won by Dr. S.K. Kaushal, Assistant Professor, Department of Business Administration, Lucknow University, Gurvinder Kaur, SRF, Department of Business Administration, Lucknow University, Rakesh Kumar Singh, SRF, Department of Business Administration, Lucknow University for the paper titled, Exploring Determinants of Employee’s Job Satisfaction: A Demographic Analysis

First consolation prize was won by Sneha Saha, Faculty, Department Of Psychology, National P.G. College, Lucknow, Anubhav Pratap, Business Development Manager, Standard Chartered Bank, Delhi for the paper titled, Eupsychian Management: Understanding The Paradigms To Empower Youth Labor Force

Second consolation prize was won by Dr. Rekha Khosla, Assistant Professor, Amity Business School, Amity University, Lucknow for the paper titled, Managing Job Stress for Mounting Competitiveness @ IT Sector

Third Consolation Prize was won by Dr. Jyoti Bhargava, Associate Professor, National P.G. College, Lucknow, Kritika Malhotra, Assistant Professor, National P.G. College, Lucknow for the paper titled, Emotional Intelligence: A Guide to Thinking and Behavior
Mr. Asad Kareem Usmani, at the dusk of the conference Mr. Usmani concluded each and every presentation and session in his address. He generously included thanks to all the participating members.

Mr. Surendra Srivastava concluded the event through a brief address and extending thanks to all the teams which worked in coordination and acted as a single brain with many hands.